Scholas Global · FAQ
Fewer emails.
Fewer emails.
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Straight answers for buyers, distributors and shoppers — organized so you don't have to email us to find out.
GLOBAL@SCHOLAS.KR · +82-2-6274-9200 (EXT 5) · REPLIES WITHIN 1 BUSINESS DAY
NO. FAQ-2026-05SCALE NTS
Ordering & Wholesale
5 questionsDo you offer wholesale or bulk ordering?
Yes. Scholas Biz Mall is our dedicated wholesale platform for retailers and distributors ordering in volume.
Can I get a custom or private-label (OEM/ODM) product?
Scholas WORKS handles OEM/ODM projects for brands, museums and institutions — CAD, illustration and prototyping are all done in-house.
How long does a custom (OEM) order take?
About 8 weeks from purchase order, covering CAD, illustration, tooling, production and QC.
What's the minimum order quantity (MOQ)?
MOQ varies by product and how much customization is involved. Send us your target quantity through the contact form and we'll confirm pricing tiers quickly.
What payment terms do you offer?
Payment terms are confirmed together with your quote — typically a deposit with the balance due before shipment. Reach out for specifics on your order.
Product & Manufacturing
4 questionsWhat are your products made of?
Durable, lightweight, eco-engineered foam board — precision die-cut, with no tools or glue required to assemble.
What certifications do your products carry?
CE (EN71), KC, ISO 9001, ISO 14001 and BSCI.
Where are your products made?
Entirely in Korea — design and R&D in Seoul, production and logistics in Wonju, Gangwon.
Can you customize the size, shape or design?
Yes — any size and design can be tailored to your brief, from single landmarks to fully branded sets.
Shipping & Global
3 questionsDo you ship internationally?
Yes — Scholas products currently reach 39 countries.
Do you have a local office in Japan?
Yes — Scholas Japan (Tokyo) supports Japan-based customers and partners directly.
Where can I buy Scholas products in my country?
Check the Global Network section on our homepage for the storefront or partner closest to you.
Company & Resources
2 questionsHow long has Scholas been in business?
Founded in 2000 — over 20 years of in-house 3D puzzle manufacturing.
How do I get a product or OEM catalog?
Download the 2026 catalog (PDF) — no form required.